CD Projekt Red Vows To Restore Reputation Following 'Cyberpunk 2077' Launch
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Featured Image Credit: CD Projekt Red
I'm sure you've seen the memes, but to bring us all up to speed, Cyberpunk 2077 didn't release to a raucous reception. After eight years in development, and dealing with three delays due to its lofty ambitions, the game wasn't the "crowning achievement" that CD Projekt Red hoped it would be. NPCs walk into walls, textures pop in after what feels like eons, and every technophobe's worst nightmare has come true: the high-tech cars truly do have a life of their own.
Though the PC version hasn't escaped unscathed, the Xbox One and PlayStation 4 versions of the game are prime examples of these problems. The developer and Sony had pledged to offer refunds to those suffering with the buggy and glitchy game, but then it appeared as though CD Projekt Red had walked back on its assurances and asked players to trust them to release patches which iron out the issues. "We would appreciate it if you gave us a chance," said the company, and other refund requests were told that they wouldn't be eligible "unless the content is faulty."
Now, we know that CD Projekt Red is scrambling to restore confidence in its abilities and is pulling out all of the stops, according to an investor call. "The cost of patching the game is irrelevant [compared] to what we have at stake at this moment, so there is no question about it. We definitely want to fix the game, we made our promise to gamers, and we will be doing everything to stick to it," said vice-president of business development, Michal Nowakowski. Co-CEO Adam Kiciński continued to explain that not showing the game on last-gen consoles in its promotional material was a mistake, as it undermined the trust that gamers had placed in its teams.
"The first substantial set of fixes was released over the weekend," added Kiciński. "The next set of fixes will be released within the next 7 days. Big updates are planned for January and February, together with smaller fixes. Of course, PC gamers will also be getting regular updates and fixes. We'll do everything possible to prove that we stick to our values. We truly hope that our efforts will let us rebuild the trust we have lost."