• News

  • TV & Film

  • PlayStation

  • Xbox

  • Nintendo

  • PC

  • Reviews

  • News

  • TV & Film

  • PlayStation

  • Xbox

  • Nintendo

  • PC

  • Reviews

  • Advertise
  • Terms
  • Privacy & Cookies
  • LADbible Group
  • LADbible
  • UNILAD
  • SPORTbible
  • Tyla
  • UNILAD Tech
  • FOODbible
  • License Our Content
  • About Us & Contact
  • Jobs
  • Latest
  • Archive
  • Topics A-Z
  • Authors
Facebook
Instagram
X
Snapchat
TikTok
YouTube
Threads
Submit Your Content
Major PlayStation 5 error returns console to factory settings
Home>News
Published 15:02 6 Jul 2023 GMT+1

Major PlayStation 5 error returns console to factory settings

Here's how to make sure your PS5 data is safe.

Catherine Lewis

Catherine Lewis

google discoverFollow us on Google Discover
Featured Image Credit: Kerde Severin via Unsplash, Jacinto Diego via Unsplash

Topics: PlayStation 5, PlayStation, Sony

Advert

Advert

Advert

Watch out, PS5 users - a huge error has been reported online which apparently forces users to reset their console to its factory settings. Yikes.

Sony’s new-gen console has never been the most hardy device in the world. Previously, users have reported that their PS5s have been bricked after being left plugged in during thunderstorms, which is absolutely tragic (since reading that, mine has been unplugged every time there’s been a slight rumble outside). More recently, some Final Fantasy XVI players have had their consoles overheat during intense boss battles and even cutscenes.

Take a look at this PS5 being hydrodipped below.

Advert

Now though, one user on Reddit has reported a major issue which may seemingly be able to strike even more suddenly than lightning itself. Over on the r/playstation subreddit, BradtotheRad shared an error message which apparently popped up on their console while they were playing Diablo IV.

The message reads: “Something went wrong. Your console needs to be reset to factory defaults to continue. Select [OK] to reset your console.”

Well, that’s a bit terrifying. Based on the thread, it’s not clear how it happened - although they were playing Diablo IV when it happened, it should be noted that this doesn’t mean that the game itself was the problem - in fact, no other users appear to have reported this same problem online. Regardless of the cause of the issue, the user later clarified: “It’s fine now. We had to download some stuff again but it’s working.”

Anyone who pays for PlayStation Plus automatically gets all their save data backed up to the cloud, so if you’re worried about this happening to you and you’re already a subscriber, you’re pretty much covered already. Otherwise, it’s also possible to back up your console data to a USB drive, even without paying for a PS Plus membership. All you need to do is plug in a supported USB drive, head into your settings, find the ‘System Software’ option, follow that through to ‘Back Up and Restore’, and finally ‘Back Up Your PS5’. Stay safe, folks.

Choose your content:

2 hours ago
5 hours ago
7 hours ago
8 hours ago
  • Ubisoft
    2 hours ago

    9 best bargains in the PlayStation Summer Sale

    Grab some fantastic bargains in the PlayStation Summer Sale

    News
  • Midway
    5 hours ago

    PlayStation Plus confirmed to bring back beloved PS2 era action-shooter next week

    Revisit a highlight of one of PlayStation's best eras on PS Plus.

    News
  • ISART DIGITAL/Valve
    7 hours ago

    Steam's latest 10/10 free game stars the cutest robot since Disney's Wall-E

    Steam's new freebie is an adorable, robotic twin-stick shooter that won't cost you a penny.

    News
  • Bethesda / ZeniMax
    8 hours ago

    Elder Scrolls 6 gets a major post-launch DLC boost as RPG titans join forces

    The studio is renowned for live-service DLCs, breeding positivity for the Skyrim successor.

    News
  • PS5 Users Panic As Physical Game Completion Data Looks To Be Wiped By PlayStation
  • PlayStation social media up in flames as Sony refuses to acknowledge all-digital backlash
  • PlayStation Releasing Brand-New Console, With One Major Catch
  • PlayStation Confirms End Of Disc Games In Catastrophic Blow To Physical Media