The person behind Need for Speed Unbound's Twitter has hit out at a fan that poked holes in its wording for a promotional post, calling them a "milkshake brain" and telling them to "cry about it." Though the Tweets are now deleted, it's certainly proving a spicy point in the community.
Let's set the scene. The Need for Speed Unbound Twitter account advertised the pre-order bonus for the upcoming game that offers players three days of early access to Lakeshore, with the caption, "You asked and we listened." Then, user @KyloZen0 replied: "Hold on - what did we ask for and what did you listen to, exactly? To pay more to get 3 days early access?" The social media manager implied that Kylo's literacy wasn't as good as they thought it was and then the fan accused them of being anti-consumer.
Check out the trailer for Unbound here, boasting a brand new art style:
This devolved into pot shots like the Need for Speed account holder calling Kylo a "milkshake brain" and saying "cry about it bro, or buy regular price [I don't care]." Kylo then explained that they were intending to purchase Need for Speed Unbound but they have no interest now owing to the way they'd been spoken to. Take a look at screenshots of the Tweets here:
It's provoking a lot of contention in the community as some are arguing that the social media manager isn't necessarily in the wrong. "Customer service will do that to a person," said one. "Customer service dealing specifically with gamers? That might be worse."
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"Social media managers also need to realise that the account represents the company on that platform," replied Twitter user @uthmanchoudhury. "It's corny and [people are] gonna look back at it terribly." Time will tell, I suppose.
Topics: Need For Speed, Twitter