Featured Image Credit: Naughty Dog
Topics: The Last Of Us, Naughty Dog, Sony, PlayStation, Steam, PC
The Last of Us Part 1 is loved by many, but its PC port has come under heavy fire, resulting in Steam offering full refunds to users, no questions asked.
It doesn’t matter how many hours you’ve already played, if you’re dissatisfied with your experience, you’re entitled to a refund. The news comes after the outpouring from Steam players complaining of poor performance, graphic issues, and regular crashes of TLOU Part 1.
The remake of the popular 2013 game, which includes the Left Behind expansion, launched on 22 September 2022. However, it was only available on PlayStation 5 until March 2023, when the PC port was finally released after delays. According to Naughty Dog, the PC port release was pushed back so TLOU Part 1 could be “in the best shape possible”. But apparently that delay did no good, with Steam players dubbing TLOU Part 1 “the single worst PC port”.
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Reasons for it being so poorly received are vast, though most TLOU Part 1 fans are citing a lack of VRAM as the main culprit for lacklustre performance. “Performance reviews show that 8GB VRAM is not enough, and it’s what’s causing the major issues.”
Normally, Steam will only issue a refund if you have under two hours of gameplay and if you purchased the game within the last two weeks. However, that standard returns policy has apparently been waived according to Reddit user Turbostrider27. In a post on the PC Gaming subreddit, Turbostrider27 says: “It looks like Steam is accepting Refunds For The Last Of Us Regardless Of playtime”, and links to another Reddit source as means of confirmation.
However, whilst claims assume that Steam is overriding its own returns policy because of how broken TLOU Part 1 is, others have stated it’s quite common for the service to offer refunds outside the stated time frame.
Whether the decision is “pot luck” as one user describes, or common practice, one thing for certain is that Naughty Dog has a long way to go before disappointed fans are satisfied. As of yet, there’s no news on when the game will be fixed, though the developer’s have said they’re “actively investigating” the situation.
For now, all players can do is wait and see if Steam will refund them, and pray that Naughty Dog rectifies this mistake. It seems not even Pedro Pascal can save this!